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Cisco SMARTnet Extended Service 1-year 24x7x4 hour maintenance with parts replacement
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Cisco SMARTnet Extended Service 24x7x4 Hour | Maintenance, Parts

ASUS

MPN: M11AD-US003S

$599.00
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Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty

Key Features

  • Service duration: 1 year
  • Service level: 24 x 7 x 4 hour
  • Support type: maintenance service
  • Provided support: parts replacement
  • Provided support: email support
  • Provided support: new releases update
  • Service sub type: physical
  • Maintain uptime with 24x7x4 hour support coverage
Protect critical infrastructure with one year of Cisco SMARTnet Extended Service, built for teams that cannot afford extended outages or slow recovery. This 24x7x4 hour support plan combines parts replacement, email support, and new releases updates to help maintain availability across demanding production environments. For organizations running business-critical applications, the value is in response speed and access to Cisco expertise when it matters most. SMARTnet helps supplement in-house resources with a structured support path that can shorten troubleshooting cycles and reduce operational risk. Parts replacement support adds another layer of continuity by helping restore service quickly when hardware issues occur. This service is well suited for enterprises that need predictable support coverage, clear escalation, and a dependable maintenance model for physical infrastructure. It is designed to help keep systems stable, supported, and ready for the demands of continuous operations.

Ideal For

  • Supporting production systems that require rapid response coverage
  • Maintaining physical infrastructure with parts replacement access
  • Backing internal IT teams during after-hours incidents
  • Protecting mission-critical applications with structured vendor support

Why This Product

  • 124x7x4 hour response coverage
  • 2Includes parts replacement support
  • 3Adds email support and new releases updates
  • 4One-year maintenance term